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role playing techniques & performance skills in business communication
The main objective of this workshop is to introduce participants with the action method of group work, and to discover the world of “role playing & performance skills”. The benefits:
- Learning how to “get into the shoes of the other”
- More spontaneous and creative performance in business communications
- Improving performance skills in sales communication
- Improving self evaluation of the negotiation process
- Strengthening the ability for team work
Duration: 10 hours
Number of participants: maximum 15
negotiation skills
The following training is useful for both teams and individuals, who often assume sales, buying, negotiation, or mediation roles. The main objectives of this workshop are:
- Understanding the importance of the negotiation process
- Learning about “Principal Negotiation”
- Distinguishing “Goal” from “Position” in the negotiation process
- Achieving the successful "Negotiation Role" through the magic world of role playing techniques
- To experience the negotiation's conflict and conflict management with “Difficult Other”
- Resolving negotiation conflicts with a “difficult party”
- Getting familiar with conflict management
Duration: 10 hours
Number of participants: maximum 15
team building
This creative workshop is focused on the creation or the further development of the existing capacities of professional teams. The main objectives are:
- Recognition of the difference between the “Group” and the “Team”
- Discovering the capacities for team work of each member of the group
- Adopting basic skills in creating and building an efficient working team
- Strengthening existing “group cohesion”
- Becoming aware of team leadership and team roles’ importance
- Building team leadership
Duration: 10 hours
Number of participants: maximum 15
team management and leadership
This training enables learning and practicing of the:
- Group process & group dynamics
- Encounter with the phenomenon of "Group Matrix"
- Sociometric approach in team management - assessment of the group communication network
- Taking the appropriate role in the group
- Conflict resolution in the group
- Leadership - basics
Duration: 18 hours
Number of participants: maximum 15
stress management
Stress related illness from work has been proclaimed as the “Disease of the 21st Century” from the WHO and UNESCO at the end of the 20th century, as well as a potentially main factor in the destruction of working teams. This seminar assumes practical training of the professionals in:
- Definition of the stress and stress reactions
- Facing the “Burn Out” syndrome
- Recognition of the “Life Stress Line” and “Working Stress Line”
- Learning about Body and Mind techniques (coping mechanisms)
- Follow up scheme of Stress Management in the working environment
Duration: 10 hours
Number of participants: maximum 15
creative personal management
The main objectives of this workshop are:
- Learning about the importance of personal management, management of the mind processes and behavioral performance
- Learning the difference between rational, creative, intuitive, emotional and idealistic thinking
- Enabling the development of creative ideas and actions in a working team
- Releasing spontaneity and creativity in personal and interpersonal communication.
Duration: 10 hours
Number of participants: maximum 15
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